Infractions
Issue warnings, suspensions, and bans to manage staff discipline consistently across your workspace.
Elite Subscription Required
The Infractions feature requires an Elite subscription.
The Infraction System lets you formally discipline staff members with structured warning types and full audit trails. Every infraction is tracked and creates a corresponding Logbook entry.
Overview
The Infraction System provides:
- Warning Types — Verbal warnings, written warnings, suspensions, and bans
- Enforcement — Suspensions restrict dashboard access; bans permanently remove and block members
- Revocation — Admins can revoke infractions when appropriate
- Logbook Integration — Every infraction automatically creates a Logbook entry
Issuing an Infraction
- Navigate to Staff > Members and select a member
- Go to the Infractions tab
- Click Issue Infraction
- Choose the infraction type:
- Verbal Warning — Informal notice, lightest severity
- Written Warning — Formal documented warning
- Suspension — Temporary restriction from the dashboard with a set duration
- Ban — Permanent removal from the workspace
- Enter a reason and any additional notes
- Click Issue Infraction
When you issue an infraction, a Logbook entry is automatically created with the infraction details. See the Logbook guide for more.
The reason you provide is visible to the affected member. Write clear, professional reasons.
Suspension Duration
When issuing a suspension, you must specify the duration in days. Suspended members will see a restricted dashboard showing:
- The reason for their suspension
- When the suspension ends
Suspensions are automatically expired by the system when the end date is reached.
Enforcement
Suspensions
When a member is suspended, they will see a full-screen overlay when accessing the workspace dashboard. The overlay displays the suspension reason and end date. They cannot interact with any workspace features until the suspension expires or is revoked.
Bans
When a member is banned:
- They are immediately removed from the workspace
- They are permanently blocked from rejoining via invite codes, manual addition, or sync rules
- The ban must be revoked by an Admin or Owner before the member can rejoin
Revoking an Infraction
If an infraction was issued in error or the member has demonstrated improvement:
- Navigate to Staff > Members and select the member
- Go to the Infractions tab
- Find the infraction in the list
- Click Revoke
- Enter a reason for the revocation
- Click Confirm Revocation
Revoked infractions remain visible in the history but are marked as revoked and no longer enforced.
Viewing Infraction History
Each member's infraction history is available from the Infractions tab on their member profile.
The history shows:
| Column | Description |
|---|---|
| Date | When the infraction was issued |
| Type | Verbal, written, suspension, or ban |
| Reason | The stated reason for the infraction |
| Issued By | The moderator or admin who issued it |
| Status | Active, Revoked, or Expired |
Access
| Role | Access |
|---|---|
| Owner | Issue, revoke |
| Admin | Issue, revoke |
| Moderator | Issue only |
| Viewer | No access |